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- (state
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- city, state, zip)
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- Dear ____ (name):
-
- Thank you so much for your letter explaining the incident
- on ____ (what i.e. bus) _____ (time period). It is only when
- people take the time to let us know about occasional slip-ups
- that we can rectify problems and continue to serve the community
- with courtesy and reliability.
-
- The information in your letter is now under investigation
- by our personnel office. Proper disciplinary steps will be taken
- to those persons involved. We will try very hard to make sure
- that there will be little chance of a similar circumstance
- occurring.
-
- Cordially yours,
-
-
-
- (name)
- (title)
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-